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Miami Uber and Lyft accident lawyer

Why what the app was doing decides how much coverage there is

Miami-Dade County recorded 60,000 traffic crashes in 2024, injuring 29,359 people and killing 272, according to the Florida Department of Highway Safety and Motor Vehicles. A rideshare claim is not decided by whose car you were in. It is decided by what the driver’s app was doing at the moment of impact. Under Fla. Stat. § 627.748(7), a driver logged on but not yet carrying a passenger must have at least $50,000 per person and $100,000 per incident in primary liability coverage; a driver engaged in a prearranged ride must have at least $1 million. A driver who was logged off is an ordinary driver with ordinary limits, and their personal policy may exclude commercial use entirely. The claim is filed at the Miami-Dade Circuit Court, 73 West Flagler Street, and serious injuries go to Ryder Trauma Center at Jackson Memorial, or HCA Florida Kendall for the west and south of the county. The statute and the fault analysis are on the Florida Uber and Lyft accident page. What follows is the Miami-Dade County part.

Miami-Dade County crashes, 2024
60,000Florida Department of Highway Safety and Motor Vehicles
People injured
29,359In Miami-Dade County alone, in one year
People killed
272Down from 325 the year before
Coverage during a ride
$1 millionPrimary liability while engaged in a prearranged ride. § 627.748(7)(c)

Quick answers about Miami Uber and Lyft accident claims

How much insurance is there in an Uber or Lyft crash?
It depends entirely on the app. Logged on but waiting for a request: at least $50,000 per person and $100,000 per incident. Engaged in a prearranged ride: at least $1 million. Logged off: whatever personal coverage the driver happens to carry.
What counts as engaged in a prearranged ride?
Broadly, from accepting a request until the last passenger leaves the vehicle. That window is the difference between the $1 million tier and the $50,000 tier, which is why the app record is the first document to secure.
How do I prove what the app was doing?
Through the trip record held by the company — accept time, pickup, drop-off and route — and your own ride receipt and app history if you were the passenger. Request it in writing early; it is not something you can reconstruct later.
I was a passenger. Do I claim against the driver or the company?
In practice against the applicable coverage, which during a ride is the $1 million layer. As a passenger you are also rarely at fault, which removes the comparative fault fight that dominates most claims.
I was hit BY an Uber driver while in my own car.
Same analysis, same tiers. What matters is what their app was doing, not that it was a rideshare vehicle.
Does PIP still apply?
Yes. Section 627.748(7) requires personal injury protection at both tiers, and the 14-day deadline to begin treatment applies as it does in any motor vehicle claim.
The driver says they were logged off.
That is a factual claim, not the end of the inquiry. The company holds the record that answers it, and the difference between logged off and logged on can be the difference between a minimum policy and $100,000.

01 The law, once

Which Florida laws apply to a Miami Uber and Lyft accident claim

The rules are the same across Florida, so they are written out in full on one page rather than repeated here. They are explained on the statewide Uber and Lyft accident page, with the statute text linked.

The short version, and it is the whole case: what the app was doing decides how much coverage exists. Fla. Stat. § 627.748(7) sets two tiers. A driver logged on and available but not engaged in a prearranged ride must carry primary liability of at least $50,000 per person, $100,000 per incident and $25,000 property damage. A driver engaged in a prearranged ride must carry primary liability of at least $1 million.

Both tiers also require personal injury protection and uninsured and underinsured vehicle coverage. Below both of them sits the driver’s personal policy, which frequently excludes commercial use entirely — so a driver who was logged off is an ordinary driver with ordinary limits. Fault is apportioned under § 768.81 and barred above 50%, and the deadline is two years.

What follows is the part that is specific to Miami-Dade County — where these claims arise, where you will be treated, which courthouse the case goes to, and how the records are obtained.

02 The roads

Where Uber and Lyft accident claims arise in Miami-Dade County

60,000 crashes in a county of this size are not spread evenly. They concentrate on a handful of corridors, and knowing which one a crash happened on usually tells you which agency wrote the report and what kind of case it is.

  • Miami International Airport pickup decksDesignated rideshare levels with heavy queueing, tight lanes and constant lane changes at low speed.
  • PortMiami and the cruise terminalsSurge volume on turnaround days, with vehicles stopping wherever a passenger with luggage is standing.
  • Brickell and downtownDense, with double parking into live lanes and door conflicts beside a bike lane.
  • Miami Beach, Collins and Ocean DriveLate-night volume, pedestrians between vehicles and drivers unfamiliar with the one-way grid.
  • Wynwood and the Design DistrictEvening demand on narrow streets never designed for continuous pickup and drop-off.
  • Coconut Grove and Coral WayRestaurant and nightlife pickups with parked cars on both sides and little room to pull in.
  • The Dolphin and the PalmettoThe expressway legs between the airport and everywhere else, where a missed exit becomes an abrupt lane change.
  • Kendall Drive and Bird RoadSuburban demand on six-lane arterials with turning conflicts at every entrance.

03 The app decides it

How much insurance exists in a Miami Uber or Lyft crash?

Not a fixed amount. Three different amounts, and which one applies turns on what the driver’s app was doing at the moment of impact.

Logged off. The driver is an ordinary driver with ordinary limits. Florida requires PIP and property damage liability but no bodily injury liability at all, so there may be nothing that pays for an injury — and the driver’s personal policy frequently excludes commercial use, which can create a dispute about whether it responds at all.

Logged on and available, no ride accepted. Section 627.748(7)(b) requires primary automobile liability of at least $50,000 for death and bodily injury per person, $100,000 per incident, and $25,000 for property damage.

Engaged in a prearranged ride. Section 627.748(7)(c) requires primary liability of at least $1 million for death, bodily injury and property damage.

Both of the logged-on tiers also require PIP and uninsured and underinsured vehicle coverage.

So the single most valuable fact in the case is a timestamp, and it lives on a server rather than at the scene. Between the $50,000 tier and the $1 million tier is a twentyfold difference in what a catastrophic injury can recover.

04 Proving the status

How the app record is obtained, and why it has to be early

The coverage tier is a question of fact, and the evidence that answers it belongs to the company rather than to anyone at the scene.

What exists: the trip record showing when the request was accepted, where the pickup was, the route taken and when the ride ended; the driver’s online and offline status around the time; and, where the injured person was the passenger, their own receipt and in-app trip history.

What to do immediately if you were the passenger: screenshot the trip in the app before anything changes, including the driver’s name, the vehicle, the times and the route map. Save the emailed receipt. That is the one piece of this evidence you hold yourself.

If you were in the other vehicle you hold none of it, which makes a written preservation demand to the company — naming the driver, the vehicle, the date and the time window — the first substantive step in the case.

Expect the status to be disputed, because the money turns on it. A driver who says they were logged off, or between rides, is making a factual claim that the record either supports or does not.

05 If you were the passenger

What is different when you were the one in the back seat

A passenger is in the strongest position of anyone in these cases, for two reasons.

The coverage is at its maximum. A passenger in the car is by definition in a prearranged ride, which puts the claim in the $1 million tier under § 627.748(7)(c).

And comparative fault is rarely in play. Under § 768.81 a share of fault reduces recovery proportionally and bars it above 50 percent — the argument that dominates most motor vehicle claims. A back-seat passenger has essentially no role in how the crash happened.

What still has to be worked out is which driver was at fault, and that may not be the rideshare driver. Where the other vehicle caused it, the rideshare policy may still respond through its uninsured and underinsured coverage, which both tiers require.

One practical point. Report the crash in the app, keep the receipt, and do not accept a goodwill credit or sign anything in exchange for one without reading it. A credit is not a settlement, but the paperwork around it sometimes is.

06 Where these happen here

The Miami-Dade County pickup zones and corridors where these crashes concentrate

Rideshare crashes are not spread like ordinary traffic. They cluster where pickups happen and where drivers make unusual maneuvers to reach them.

The airport pickup decks and PortMiami on a cruise turnaround day generate the densest concentration anywhere in the county: queued vehicles, tight lanes, passengers with luggage stepping between cars, and drivers changing lanes at low speed to reach a pin. Brickell, downtown, Miami Beach and Wynwood produce the night-time version, where double parking into a live lane and a door opening beside a bike lane are the recurring collisions.

The recurring maneuver is the sudden stop or the pull-out from a lane — a driver stopping short of a pin, double-parking, or crossing a lane to reach a passenger. That produces rear-end and sideswipe collisions, and it puts the dispute on where the vehicle was allowed to stop.

And a passenger door opening into traffic is a distinct category here, with the door opener, the driver and any cyclist or vehicle struck all potentially in the case.

07 Examples of situations

Situations this office sees in Miami-Dade County

The following are examples of the kinds of situations that arise in this county. They are illustrations of how the rules apply, not descriptions of past cases, and they do not predict any outcome. Every claim turns on its own facts, its own coverage and its own medical record.

  • A crash during a ride you booked

    The $1 million tier applies and you are rarely at fault, which makes this the strongest posture in rideshare work.

  • Struck by a driver waiting for a request

    The $50,000 and $100,000 tier, and the whole case may turn on whether a request had been accepted seconds earlier.

  • A driver stops suddenly to reach a pin

    Rear-end or sideswipe, with the dispute over where the vehicle was entitled to stop.

  • A passenger door opened into a cyclist

    The door opener, the driver and the company’s coverage can all be in the picture at once.

  • The driver says the app was off

    A factual claim the company record answers, and the difference between a minimum policy and six figures.

08 The evidence

Evidence that exists here and often goes uncollected

Almost every camera that saw the crash overwrites itself within days or weeks. The difference between a disputed liability case and a straightforward one is usually whether someone asked for the footage while it still existed.

  • A screenshot of the trip in the app

    Driver, vehicle, times and route. The one piece of this a passenger holds themselves.

  • The emailed ride receipt

    Independent confirmation of the time and the route, outside the app.

  • A written preservation demand to the company

    Trip record, driver status log and route data. Essential if you were in the other vehicle.

  • The crash report and the agency that wrote it

    And a correction if the narrative misstates who was where.

  • Any camera at the pickup point

    Hotels, venues, garages and storefronts, most overwriting within days.

  • Medical records from the first 14 days

    PIP is required at both logged-on tiers and the deadline is a hard cut-off.

  • Your own policy

    Uninsured and underinsured coverage can still matter where the other vehicle caused it.

09 The report

How to get the crash report, and what else to secure

Reports are requested through the FLHSMV crash portal, and under Fla. Stat. § 316.066(2)(a) a report revealing personal information is confidential for 60 days after filing. That restriction does not apply to you: § 316.066(2)(b) lets the people involved and their legal representatives obtain it immediately.

Which agency wrote it depends on where it happened: the Miami-Dade Sheriff’s Office in unincorporated areas, the municipal department inside Miami, Miami Beach, Coral Gables, Doral and the rest, and the Florida Highway Patrol on the expressways.

But in a rideshare case the report is not the main document. The trip record is, because it fixes the coverage tier. Screenshot the app immediately if you were the passenger, and send a written preservation demand to the company if you were not.

10 The office

Where the Miami office is, and how to get there

DAPENALAW is at 5975 Sunset Drive, Suite 102, South Miami, FL 33143, open Monday to Friday, 08:30 to 17:00. The direct number is (305) 662-4323.

The office is on Sunset Drive in South Miami, a few blocks west of US-1 and close to the South Miami Metrorail station, with parking on site. A first conversation can happen by phone or video, and home and hospital visits are available when someone cannot travel.

You do not have to come in. The first conversation can be by phone or video, documents are handled electronically, and where an injury makes travel difficult the meeting happens where you are. The Sunset Drive office serves Miami-Dade generally, and most often South Miami, Coral Gables, Westchester, Kendall, Coral Terrace, Olympia Heights, West Miami, Sweetwater, Glenvar Heights, Pinecrest, Palmetto Bay, Cutler Bay, Coconut Grove, Little Havana, Hialeah and Doral.

More about the Miami office · All three offices

Miami Uber and Lyft accident questions, answered

How much insurance is available in an Uber or Lyft crash?

One of three amounts, and which one depends entirely on what the app was doing.

Logged off: the driver is an ordinary driver with ordinary limits, and their personal policy may exclude commercial use. Logged on and available but not yet carrying a passenger: at least $50,000 for death and bodily injury per person, $100,000 per incident and $25,000 property damage under Fla. Stat. § 627.748(7)(b). Engaged in a prearranged ride: at least $1 million under § 627.748(7)(c).

Both logged-on tiers also require PIP and uninsured and underinsured vehicle coverage.

What counts as engaged in a prearranged ride?

Broadly, the window from accepting a ride request until the last passenger has left the vehicle.

That window is the difference between the $1 million tier and the $50,000 tier, which is a twentyfold difference in what a serious injury can recover.

It is also why the app record is the first document to secure, and why the driver’s own account of their status is not the end of the question.

How is the app status actually proved?

Through the company’s own trip record, which shows when a request was accepted, the pickup location, the route and when the ride ended, alongside the driver’s online and offline status.

If you were the passenger you hold part of it: screenshot the trip in the app immediately and keep the emailed receipt.

If you were in the other vehicle you hold none of it, which makes a written preservation demand to the company naming the driver, the vehicle, the date and the time window the first substantive step.

I was a passenger. Is my position different?

Yes, and it is the strongest position in rideshare work.

A passenger in the vehicle is by definition in a prearranged ride, so the $1 million tier applies. And comparative fault under § 768.81 — the argument that dominates most motor vehicle claims — has almost no purchase against someone in the back seat.

What still has to be established is which driver caused it, and where that was the other vehicle, the rideshare policy may respond through the uninsured and underinsured coverage both tiers require.

I was hit by an Uber driver while in my own car. Same rules?

The same two tiers apply, because they attach to the driver’s app status rather than to who was injured.

The practical difference is evidence. A passenger holds a screenshot and a receipt. Someone in the other vehicle holds nothing, so the preservation demand has to go out early.

Does PIP apply in a rideshare crash?

Yes. Section 627.748(7) requires personal injury protection at both logged-on tiers.

The 14-day deadline to begin treatment applies as it does in any motor vehicle claim, and missing it means PIP pays nothing regardless of how much liability coverage sits above it.

The driver says they were logged off. Is that the end of it?

No. It is a factual claim, and the company holds the record that answers it.

The gap between logged off and logged on is the gap between whatever personal coverage the driver happens to carry and a statutory minimum of $50,000 per person.

It is also why a personal policy exclusion for commercial use matters: a driver who was in fact working may find their own insurer declining, which pushes the claim back onto the statutory layer.

They offered me a credit in the app. Should I take it?

A credit is not a settlement, and accepting one does not by itself end a claim.

What matters is the paperwork. Do not sign anything that talks about releasing, settling or discharging a claim in exchange for it, and keep a copy of anything you are asked to sign.

Where will I be treated if the injury is serious?

Ryder Trauma Center at Jackson Memorial, or HCA Florida Kendall for the west and south of the county.

Those first-hour records are typically what proves the injury months later, which is why where you were taken matters to the claim as well as to the treatment.

How long do I have to bring a claim?

Two years for a negligence claim accruing on or after March 24, 2023, under Fla. Stat. § 95.11.

The shorter deadlines bite first: 14 days to begin treatment for PIP, and camera footage at a pickup point usually gone within days.

What does it cost?

The first conversation costs nothing and commits you to nothing.

Injury cases are handled on a contingent attorney’s fee, meaning no attorney’s fee unless there is a recovery. Case expenses are governed by the written representation agreement, including who pays them if there is no recovery.

Who will actually handle my case?

Jose A. Dapena. You deal with your attorney directly at every stage rather than through an intake department or a case manager.

He has practiced in Florida since 1998, Florida Bar number 152358, and was in-house counsel for a PIP carrier in 2002 — useful here because a rideshare claim is a coverage question before it is anything else.

11 Keep reading

This page is general information about Florida law, not legal advice about your case. Published by Jose A. Dapena, P.A. Last updated October 2026.

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