Tampa Uber and Lyft accident lawyer
Why what the app was doing decides how much coverage there is
Hillsborough County recorded 26,269 traffic crashes in 2024, injuring 17,359 people and killing 180, according to the Florida Department of Highway Safety and Motor Vehicles. A rideshare claim is not decided by whose car you were in. It is decided by what the driver’s app was doing at the moment of impact. Under Fla. Stat. § 627.748(7), a driver logged on but not yet carrying a passenger must have at least $50,000 per person and $100,000 per incident in primary liability coverage; a driver engaged in a prearranged ride must have at least $1 million. A driver who was logged off is an ordinary driver with ordinary limits, and their personal policy may exclude commercial use entirely. The claim is filed at the George E. Edgecomb Courthouse, 800 East Twiggs Street, and serious injuries go to Tampa General on Davis Islands, the region’s Level I trauma center. The statute and the fault analysis are on the Florida Uber and Lyft accident page. What follows is the Hillsborough County part.
- Hillsborough County crashes, 2024
- 26,269Florida Department of Highway Safety and Motor Vehicles
- People injured
- 17,359In Hillsborough County alone, in one year
- People killed
- 180Down from 230 the year before
- Coverage during a ride
- $1 millionPrimary liability while engaged in a prearranged ride. § 627.748(7)(c)
Quick answers about Tampa Uber and Lyft accident claims
- How much insurance is there in an Uber or Lyft crash?
- It depends entirely on the app. Logged on but waiting for a request: at least $50,000 per person and $100,000 per incident. Engaged in a prearranged ride: at least $1 million. Logged off: whatever personal coverage the driver happens to carry.
- What counts as engaged in a prearranged ride?
- Broadly, from accepting a request until the last passenger leaves the vehicle. That window is the difference between the $1 million tier and the $50,000 tier, which is why the app record is the first document to secure.
- How do I prove what the app was doing?
- Through the trip record held by the company — accept time, pickup, drop-off and route — and your own ride receipt and app history if you were the passenger. Request it in writing early; it is not something you can reconstruct later.
- I was a passenger. Do I claim against the driver or the company?
- In practice against the applicable coverage, which during a ride is the $1 million layer. As a passenger you are also rarely at fault, which removes the comparative fault fight that dominates most claims.
- I was hit BY an Uber driver while in my own car.
- Same analysis, same tiers. What matters is what their app was doing, not that it was a rideshare vehicle.
- Does PIP still apply?
- Yes. Section 627.748(7) requires personal injury protection at both tiers, and the 14-day deadline to begin treatment applies as it does in any motor vehicle claim.
- The driver says they were logged off.
- That is a factual claim, not the end of the inquiry. The company holds the record that answers it, and the difference between logged off and logged on can be the difference between a minimum policy and $100,000.
01 The law, once
02 The roads
Where Uber and Lyft accident claims arise in Hillsborough County
26,269 crashes in a county of this size are not spread evenly. They concentrate on a handful of corridors, and knowing which one a crash happened on usually tells you which agency wrote the report and what kind of case it is.
- Tampa International Airport pickup areasDesignated rideshare zones with heavy queueing, tight lanes and constant low-speed lane changes.
- Channelside and the cruise terminalsSurge volume on turnaround days, with vehicles stopping wherever a passenger with luggage is standing.
- Ybor City and Seventh AvenueLate-night demand on a narrow historic grid with pedestrians crossing between stopped vehicles.
- Downtown and the RiverwalkEvent and venue pickups with surge volume arriving and leaving in the same half hour.
- SoHo and Howard AvenueRestaurant and nightlife pickups with parked cars on both sides and almost no room to pull in.
- WestshoreHotel and office pickups feeding straight onto fast arterials with short merges.
- Fletcher and the university areaContinuous student demand on a corridor with a painted bike lane and frequent turning conflicts.
- I-275 and the SelmonThe expressway legs between the airport and everywhere else, where a missed exit becomes an abrupt lane change.
03 The app decides it
04 Proving the status
05 If you were the passenger
06 Where these happen here
07 Examples of situations
Situations this office sees in Hillsborough County
The following are examples of the kinds of situations that arise in this county. They are illustrations of how the rules apply, not descriptions of past cases, and they do not predict any outcome. Every claim turns on its own facts, its own coverage and its own medical record.
A crash during a ride you booked
The $1 million tier applies and you are rarely at fault, which makes this the strongest posture in rideshare work.
Struck by a driver waiting for a request
The $50,000 and $100,000 tier, and the whole case may turn on whether a request had been accepted seconds earlier.
A driver stops suddenly to reach a pin
Rear-end or sideswipe, with the dispute over where the vehicle was entitled to stop.
A passenger door opened into a cyclist
The door opener, the driver and the company’s coverage can all be in the picture at once.
The driver says the app was off
A factual claim the company record answers, and the difference between a minimum policy and six figures.
08 The evidence
Evidence that exists here and often goes uncollected
Almost every camera that saw the crash overwrites itself within days or weeks. The difference between a disputed liability case and a straightforward one is usually whether someone asked for the footage while it still existed.
A screenshot of the trip in the app
Driver, vehicle, times and route. The one piece of this a passenger holds themselves.
The emailed ride receipt
Independent confirmation of the time and the route, outside the app.
A written preservation demand to the company
Trip record, driver status log and route data. Essential if you were in the other vehicle.
The crash report and the agency that wrote it
And a correction if the narrative misstates who was where.
Any camera at the pickup point
Hotels, venues, garages and storefronts, most overwriting within days.
Medical records from the first 14 days
PIP is required at both logged-on tiers and the deadline is a hard cut-off.
Your own policy
Uninsured and underinsured coverage can still matter where the other vehicle caused it.
09 The report
10 The office
Tampa Uber and Lyft accident questions, answered
How much insurance is available in an Uber or Lyft crash?
One of three amounts, and which one depends entirely on what the app was doing.
Logged off: the driver is an ordinary driver with ordinary limits, and their personal policy may exclude commercial use. Logged on and available but not yet carrying a passenger: at least $50,000 for death and bodily injury per person, $100,000 per incident and $25,000 property damage under Fla. Stat. § 627.748(7)(b). Engaged in a prearranged ride: at least $1 million under § 627.748(7)(c).
Both logged-on tiers also require PIP and uninsured and underinsured vehicle coverage.
What counts as engaged in a prearranged ride?
Broadly, the window from accepting a ride request until the last passenger has left the vehicle.
That window is the difference between the $1 million tier and the $50,000 tier, which is a twentyfold difference in what a serious injury can recover.
It is also why the app record is the first document to secure, and why the driver’s own account of their status is not the end of the question.
How is the app status actually proved?
Through the company’s own trip record, which shows when a request was accepted, the pickup location, the route and when the ride ended, alongside the driver’s online and offline status.
If you were the passenger you hold part of it: screenshot the trip in the app immediately and keep the emailed receipt.
If you were in the other vehicle you hold none of it, which makes a written preservation demand to the company naming the driver, the vehicle, the date and the time window the first substantive step.
I was a passenger. Is my position different?
Yes, and it is the strongest position in rideshare work.
A passenger in the vehicle is by definition in a prearranged ride, so the $1 million tier applies. And comparative fault under § 768.81 — the argument that dominates most motor vehicle claims — has almost no purchase against someone in the back seat.
What still has to be established is which driver caused it, and where that was the other vehicle, the rideshare policy may respond through the uninsured and underinsured coverage both tiers require.
I was hit by an Uber driver while in my own car. Same rules?
The same two tiers apply, because they attach to the driver’s app status rather than to who was injured.
The practical difference is evidence. A passenger holds a screenshot and a receipt. Someone in the other vehicle holds nothing, so the preservation demand has to go out early.
Does PIP apply in a rideshare crash?
Yes. Section 627.748(7) requires personal injury protection at both logged-on tiers.
The 14-day deadline to begin treatment applies as it does in any motor vehicle claim, and missing it means PIP pays nothing regardless of how much liability coverage sits above it.
The driver says they were logged off. Is that the end of it?
No. It is a factual claim, and the company holds the record that answers it.
The gap between logged off and logged on is the gap between whatever personal coverage the driver happens to carry and a statutory minimum of $50,000 per person.
It is also why a personal policy exclusion for commercial use matters: a driver who was in fact working may find their own insurer declining, which pushes the claim back onto the statutory layer.
They offered me a credit in the app. Should I take it?
A credit is not a settlement, and accepting one does not by itself end a claim.
What matters is the paperwork. Do not sign anything that talks about releasing, settling or discharging a claim in exchange for it, and keep a copy of anything you are asked to sign.
Where will I be treated if the injury is serious?
Tampa General on Davis Islands, the region’s Level I trauma center.
Those first-hour records are typically what proves the injury months later, which is why where you were taken matters to the claim as well as to the treatment.
How long do I have to bring a claim?
Two years for a negligence claim accruing on or after March 24, 2023, under Fla. Stat. § 95.11.
The shorter deadlines bite first: 14 days to begin treatment for PIP, and camera footage at a pickup point usually gone within days.
What does it cost?
The first conversation costs nothing and commits you to nothing.
Injury cases are handled on a contingent attorney’s fee, meaning no attorney’s fee unless there is a recovery. Case expenses are governed by the written representation agreement, including who pays them if there is no recovery.
Who will actually handle my case?
Jose A. Dapena. You deal with your attorney directly at every stage rather than through an intake department or a case manager.
He has practiced in Florida since 1998, Florida Bar number 152358, and was in-house counsel for a PIP carrier in 2002 — useful here because a rideshare claim is a coverage question before it is anything else.
11 Keep reading
- Florida Uber and Lyft accident lawThe statutes, the deadlines and the defenses, in full
- The Tampa officeEverything the office handles, and the area it covers
- Personal injury in FloridaThe whole practice, and the other 22 kinds of claim
This page is general information about Florida law, not legal advice about your case. Published by Jose A. Dapena, P.A. Last updated October 2026.
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